Contact Us

Call 866.643.4170. We’re here 24 hours a day.

Even with small projects, like planting trees and shrubs, it’s important to call us before you dig to make sure you’re not digging where there are gas lines or other utility lines. In Tennessee just dial 811 – or 800.351.1111 – to reach the state's diggers hotline, Tennessee811. If you’re digging with mechanized equipment, the law requires you to call at least 48 hours before you dig.

Find a natural gas contractor through our Find a Contractor tool.

Visit our Billing and Payment Options page for more information, or access your account here.

If your home is already set up for natural gas (meaning you have an existing meter at your home) and you would like to begin service, please complete our Start Service Form or contact us at 866-643-4168. 

If your home does not have a natural gas meter – but you're ready to enjoy the comfort, reliability and performance of natural gas – please fill out our New Meter Request Form.

If you're moving homes and need to transfer natural gas services from one address to another, please complete our Transfer Service Form or contact us at 866-643-4168.

Choosing natural gas is the most efficient and environmentally-responsible way to get the comfort, reliability and performance you need. If you need to stop your Chattanooga Gas service, complete our stop service form or call us at 866.643.4168.

We’re here to help our customers with any of their questions or concerns from 7 a.m. to 7 p.m., Monday through Friday (Closed on holidays). Reach us by phone at 866.643.4168 (Y hablamos español). Email our Customer Care Center at G2CGCCustomerCare@southernco.com.

DO NOT email us regarding a possible leak or natural gas emergency, instead please call 866.643.4170 away from the possible leak.

To get general information about Chattanooga Gas, contact our parent company by calling 404.584.4000, or write to P.O. Box 4569 Atlanta, GA 30302-4569.

Call 866.643.4170. We’re here 24 hours a day.

Even with small projects, like planting trees and shrubs, it’s important to call us before you dig to make sure you’re not digging where there are gas lines or other utility lines. In Tennessee just dial 811 – or 800.351.1111 – to reach the state's diggers hotline, Tennessee811. If you’re digging with mechanized equipment, the law requires you to call at least 48 hours before you dig.

Find a natural gas contractor through our Find a Contractor tool.

Visit our Billing and Payment Options page for more information, or access your account here.

If your home is already set up for natural gas (meaning you have an existing meter at your home) and you would like to begin service, please complete our Start Service Form or contact us at 866-643-4168. 

If your home does not have a natural gas meter – but you're ready to enjoy the comfort, reliability and performance of natural gas – please fill out our New Meter Request Form.

If you're moving homes and need to transfer natural gas services from one address to another, please complete our Transfer Service Form or contact us at 866-643-4168.

Choosing natural gas is the most efficient and environmentally-responsible way to get the comfort, reliability and performance you need. If you need to stop your Chattanooga Gas service, complete our stop service form or call us at 866.643.4168.

Visit our Natural Gas Vehicles page for more information, or fill out our Natural Gas Vehicles survey.

Visit our Natural Gas Equipment page for more information.

Visit our Commercial Rebates page.

To request a new service line, please contact our Energy Connection Center Monday through Friday (Closed on holidays), 8 a.m. – 6 p.m. at 800.599.3770 (Y hablamos español).

For information about Pipeline Integrity Management Plan, please email us.

We’re here to help our customers with any of their questions or concerns from 7 a.m. to 7 p.m., Monday through Friday (Closed on holidays). Reach us by phone at 866.643.4168 (Y hablamos español). Email our Customer Care Center at G2CGCCustomerCare@southernco.com.

DO NOT email us regarding a possible leak or natural gas emergency, instead please call 866.643.4170 away from the possible leak.

To get general information about Chattanooga Gas, contact our parent company by calling 404.584.4000, or write to P.O. Box 4569 Atlanta, GA 30302-4569.