Understanding Your Bill
Whether you’re wondering what certain charges mean, or are unsure of where to find your payment due date, you’ll find those answers here. You can also find your unique account information by logging into My Account. Take a look at the detailed invoice information below.
Account Summary
Description: A snapshot of your previous balance and payment information, with the total amount due and due date.
Charges
Description: Details payments received, outstanding balance, gas used, and total charges this period.
Important Messages
Description: This section contains messages about your account or other important information.
Monthly Usage Comparison
Description: This is an enhanced look at your gas use over the last 13 months, with specifics on consumption, meter reading information, the cost of gas and average temperature.
Payment Stub
Description: This section includes your address, account number you will use when logging into your account portal or when you contact customer service and your bill total for the month.
