Energy Assistance Programs for Residential Customers

Chattanooga Gas Shield of Warmth Program

The Chattanooga Gas Shield of Warmth program offers bill payment assistance grants and basic needs support to eligible Chattanooga Gas customers.

Seniors 65 and older and veterans are also eligible for additional grants.

To learn more about the eligibility requirements, contact The Salvation Army of Chattanooga at 423-305-6200 or visit their website.

LIHEAP

The Low Income Home Energy Assistance Program (LIHEAP) helps eligible customers pay for their heating service through grants that do not need to be repaid.

Open enrollment starts first working day in October through September or until funds are exhausted.

A list of community action agencies and general eligibility requirements are available here.

United Way of Greater Chattanooga – Hamilton County customers

Individuals or families looking for resources and information on emergency shelter, food, clothing or financial assistance can contact 211, United Way’s resource and referral line through the methods below:

•  Dial 2-1-1, 423-265-8000, or toll free at 1-866-921-3035
• Text your zip code to 898-211 to start a text chat
• Email us at 211staff@uwchatt.org.

Chattanooga Gas Warm Neighbors Program

A program funded by direct contributions from Chattanooga Gas employees and customers to provide qualifying households with monetary relief for their natural gas bills.

To apply for this program, customers in Hamilton County can contact United Way of Greater Chattanooga at 423-265-8000 and customers in Bradley County can contact The Caring Place at 423-472-4414.

Want to make a donation to Warm Neighbors? You can do so by adding $1, $2, $5, $10, $15 or $20 to your Chattanooga Gas bill payment. 

United Way of the Ocoee Region – Bradley County customers

Dial 2-1-1, 423-800-8008, or toll free at 1-866-921-3035